Senior Administration Officer: Operations (3 posts)

Department

Department of Employment and Labour

Location

Mdantsane Labour Centre Ref No: HR4/4/1/200 (X1 Post) Labour Centre: Kwa-Maqoma Ref No: HR4/4/1/201 (X1 Post) Labour Centre: Kwa-Maqoma but stationed at Alice Satellite Office Ref No: HR4/4/1/202 (X1

Salary

R413 001 per annum

Closing date

See advert

Reference number

HR4/4/1/200

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How to apply

Fill in a new Z83 form and quote the reference number HR4/4/1/200.
Attach a detailed CV. Only add certified copies of ID and qualifications if the advert asks for them.
Send it to the address or email in the advert below (or the official circular).
Make sure it arrives before the closing date. Late applications are not considered.

Fill my Z83 for this job Check my fit (CV)Official circular PDF

Requirements

An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA. Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment. Valid driver’s licence. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA) Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer Literacy, Problem Solving, Planning and Organising.

Duties

Provide Unemployment Insurance services through interaction with customers, provide quality assurance and follow-up on Unemployment Insurance applications, Administer the UI claims and Processing Services, Supervise resources (Human, Financial, Equipment/Assets) in the section.

Enquiries

Mr Lisolomzi Mduduma Tel No: (043) 285 0402 (Mdantsane Labour Centre) Mr Tamsanqa Mgudane Tel No: (046) 307 7280 (Kwa-Maqoma Labour Centre and Alice Satellite Office)

How to apply

Applications go directly to the department — not through GovJobs SA. Submit a completed, signed Z83 form and a detailed CV, quoting the reference number. Application address and any extra instructions are in the department's section of Circular 35 of 2026.