Telkom Operator Chief Directorate: Metro Health Services

Department

Department of Health and Wellness

Location

Macassar CDC, Khayelitsha/ Eastern Sub-structure, Western Cape

Salary

R201 093 per annum

Closing date

See advert

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How to apply

Fill in a new Z83 form and quote the reference number.
Attach a detailed CV. Only add certified copies of ID and qualifications if the advert asks for them.
Send it to the address or email in the advert below (or the official circular).
Make sure it arrives before the closing date. Late applications are not considered.

Fill my Z83 for this job Check my fit (CV)Official circular PDF

Requirements

Minimum educational qualification: General Education and Training Certificate (GETC)/Grade 9 (Std. 7). Experience: Appropriate experience in the operating of a high-volume switchboard, a messaging/ paging system and managing an enquiry/ helpdesk. Competencies (knowledge/skills): Good communication (verbal and written) and interpersonal skills. Excellent telephone etiquette. Willingness to work under pressure, unsupervised and in a team environment. Willingness to work shifts, including public holidays, weekends and overtime. Computer literacy (MS Office: Word, Excel and PowerPoint).

Duties

Manage switchboard, email and telephonic enquiries, dispatching calls, taking and delivering messages, making announcements and paging staff over intercom. Manage the facility helpdesk. Effective telecommunication and support service to the facility. Handle all internal and external calls and general enquiries. Handle all telecommunication equipment and related tasks to ensure that all equipment is in working order, report all faults timeously to line manager. Maintain and update internal directory. Keep records of all official and private calls and print and distribute monthly telephone accounts. Provide clerical and administrative support to colleagues and supervisor.

Enquiries

Mr F Wilson Tel No: (021) 857-2330

How to apply

Applications go directly to the department — not through GovJobs SA. Submit a completed, signed Z83 form and a detailed CV, quoting the reference number. Application address and any extra instructions are in the department's section of Circular 33 of 2026.